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Office Coordinator (Nanaimo, BC)

Division: Residential
Status: Full Time

Position Information:

Company Overview

Davey Tree Expert Co. of Canada, Limited has been performing tree care and vegetation management services across Canada since 1930. With over 850 employees, we continuously pride ourselves on unmatched quality and safety. Davey Tree is the leading full-service tree care provider for residential, commercial, utility line clearing and forestry consulting throughout Canada.  All crews are professionally trained to ensure the scope of our work is completed safely, and well before any deadlines.

Divisional Overview - Residential

With residential tree service offices across Canada, Davey and our employees are dedicated to providing all aspects of professional Tree care for our customers. Davey tree arborists live and work in your community. Our widespread team allows us to build a relationship with our clients to provide an exceptional customer experience.

Position Overview – Office Coordinator

As an office coordinator with Davey Tree you will get to wear many hats and get involved in several aspects of the business. You will act as the main point of contact at the office for all staff and customers and will assist the local management team administratively. This role will be an integral part of not only the local office team but be in direct contact with our corporate office to ensure operations and administration run efficiently.

Job Duties:

  • Answer phone and direct inquires to the appropriate staff members.
  • Reply to general information requests.
  • Greet clients/suppliers/visitors to office in a professional and friendly manner.
  • Enter and update new customer information.
  • Maintain reports from manual or electronic files, inventories, mailing lists and databases.
  • Packaging and mailing of client documents.
  • Provide administrative support for the District and Assistant District Manager.
  • Order supplies and maintain inventory.
  • Responsible for onsite employee orientation.
  • Support payroll, including collecting and transferring timesheets and vacation requests to the payroll department for processing.
  • Assist with accounts receivable ensuring timeliness, accuracy, and correct billing.
  • Provide general information to workers.


  • 1-2 years in an office administrative role preferred.
  • Some experience handling client telephone communications.
  • Good telephone and communication skills.
  • Great aptitude for developing and maintaining relationships with clients and staff.
  • Attention to detail.
  • Proficient in Microsoft Word and Excel program.

Additional Information:


  • Excellent Benefits package, RRSP and careers advancement opportunities.
  • Employee owned company with stock purchase available after 1 year of service.
  • Davey provides ongoing training.


We are proud to be an Equal Employment Opportunity employer.  As a service provider, our success depends upon our ability to attract and retain qualified personnel, regardless of their age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, or other protected characteristics as established by federal, provincial law. 

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