Vegetation work planning provides detailed vegetation management workloads and prescriptions for utility companies. Through this, utility foresters develop work manifests that are issued to line clearance tree crews, helping to most efficiently manage vegetation along transmission and distribution right-of-ways.
Vegetation work planning can reduce costs on a per-mile basis by identifying actual work that needs done. The goal is to streamline operations and spending, particularly because vegetation management is one of largest budget items for a utility. Work planning aids with efficiencies in time management and budgeting.
Additionally, vegetation work planning contributes to increased reliability, eliminating the need for hot-spotting by addressing hazard trees and cycle busters before they cause issues. Work can be done to help mitigate risks and avoid outages.
Davey Resource Group provides expert work planning by customizing programs to specific utility needs. DRG’s utility arborists capture workload data and can access real-time information—completed and open work areas, storm damage photos and property owner information—from nearly any device with a cellular/internet connection. Utility clientele can then utilize this information for an accurate, real-time circuit analysis of forecasted remediation cost.
DRG’s arborists and foresters have the expertise and ongoing training to provide clients the most skilled team in the industry, and our employees are encouraged to learn and grow in their careers and experience.
Vegetation management auditing ensures vegetation management work plans are executed correctly by tree crews. This provides quality control through a type of “checks and balances,” making sure the utilities’ line clearance service specifications are achieved and done right to ensure improved reliability.
In addition, auditors can provide community education by answering questions and explaining to utility customers why particular work is needed.
As part of its auditing process, Davey Resource Group works with the utility customer to understand goals and objectives of the vegetation management program. Additionally, our foresters ensure work is done per industry standards. By listening and communicating with the utility, we ensure quality control based on the client’s needs.
Notification services comprise of communication with utility customers about work being performed along the right-of-way near their homes. This may include knocking on doors, delivering informational materials and answering residents’ questions in person or on the phone about specific work and the why it’s imperative for reliability.
Davey Resource Group believes talking to utility customers before work begins helps to eliminate questions and complaints after it is complete. It also provides a mechanism to capture the voice of the customer and advise the utility on outreach efforts. With decades of vegetation management experience, DRG’s arborists have the utmost professionalism and excel at customer communication, helping to establish transparency and public relations for the utility as it works to provide safe and reliable power. DRG strives to provide QTC, or quality team communication—both internally and externally—at all times.
Davey Resource Group provides community relations, serving as a liaison between the utility and its customers. While such tasks as work planning and auditing are critical for reliability, the most important job is communication as DRG often represents the utility and its vegetation management program to the customer. To reduce questions and complaints, it is important to be pro-active (rather than reactive) in explaining work that impacts customers before it is completed.
DRG is the industry leader. Our team of ISA Certified Arborist Utility Specialists™ and trained foresters has a comprehensive understanding of utility vegetation management and overall tree care best practices. Additionally, we have extensive in-house resources through the Davey Institute, which comprises experts and research teams in arboriculture, entomology, biology and more.